Support category
Troubleshooting
Recovery paths tied to statuses, queues, and failed jobs.
A command is not recognized
Diagnose and recover when a command is not recognized needs attention.
troubleshooting · how toA plan or usage limit is reached
Diagnose and recover when a plan or usage limit is reached needs attention.
troubleshooting · how toAccount connection expired
Diagnose and recover when account connection expired needs attention.
troubleshooting · how toAI output is not usable
Diagnose and recover when ai output is not usable needs attention.
troubleshooting · how toAnalytics are missing or delayed
Diagnose and recover when analytics are missing or delayed needs attention.
troubleshooting · how toApp Home is not refreshing
Diagnose and recover when app home is not refreshing needs attention.
troubleshooting · how toBilling is past due
Diagnose and recover when billing is past due needs attention.
troubleshooting · how toConfiguration change is not applied
Diagnose and recover when configuration change is not applied needs attention.
troubleshooting · how toDM intake is not working
Diagnose and recover when dm intake is not working needs attention.
troubleshooting · how toInbox events are missing
Diagnose and recover when inbox events are missing needs attention.
troubleshooting · how toInstall or reinstall does not complete
Diagnose and recover when install or reinstall does not complete needs attention.
troubleshooting · how toMedia is required before saving or previewing
Diagnose and recover when media is required before saving or previewing needs attention.
troubleshooting · how toMedia upload is too large
Diagnose and recover when media upload is too large needs attention.
troubleshooting · how toNo connected accounts are available
Diagnose and recover when no connected accounts are available needs attention.
troubleshooting · how toNotifications are missing
Diagnose and recover when notifications are missing needs attention.
troubleshooting · how toPlatform validation blocks a post
Diagnose and recover when platform validation blocks a post needs attention.
troubleshooting · how toPublishing failed
Diagnose and recover when publishing failed needs attention.
troubleshooting · how toQueue window is missing
Diagnose and recover when queue window is missing needs attention.
troubleshooting · how toRecover a post stuck in review
Diagnose and recover when recover a post stuck in review needs attention.
troubleshooting · how toResolve approval workflow blockers
Diagnose and recover when resolve approval workflow blockers needs attention.
troubleshooting · how toResolve client approval delivery
Diagnose and recover when resolve client approval delivery needs attention.
troubleshooting · how toRetry a failed generation
Diagnose and recover when retry a failed generation needs attention.
troubleshooting · how toShortlink or Link in Bio is not working
Diagnose and recover when shortlink or link in bio is not working needs attention.
troubleshooting · how toSlack events are not delivered
Diagnose and recover when slack events are not delivered needs attention.
troubleshooting · how toSlack List is missing or stale
Diagnose and recover when slack list is missing or stale needs attention.
troubleshooting · how toSlack message capture is not working
Diagnose and recover when slack message capture is not working needs attention.
troubleshooting · how toWork Object preview is missing
Diagnose and recover when work object preview is missing needs attention.