Roles and permissions

Give each person the right social controls.

Separate creators, reviewers, approvers, managers, admins, clients, and billing owners so people see and change the right work.

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Roles

Review the role assignments for the brand.

Managers see who can create, review, approve, publish, and manage billing.

Why it matters

Give each person the controls they need and no more.

Role-aware create, approve, publish, manage, and billing access
Role-aware work filtering
Brand and organization scope
Client reviewer workflows for external approvals

In Slack

See roles and permissions where the team will use it.

The preview below shows how roles and permissions appears in Slack — the context, entry points, and next actions your team uses every day.

How do roles change what people see in Slack?

The visible work and actions change by user role, brand scope, and permission, so you can see how governance appears in the workflow.

Permission matrix card

A role view that explains who can act.

The artifact shows creators, approvers, managers, clients, and billing owners with their allowed actions by scope.

Where it lives: Role and permission matrix
Visible workflow: Users see only the work and actions their role allows
Decision: Invite, scope, approve, or restrict

CreatorLimited

Can draft and edit

No publish or billing controls shown in the workflow.

ApproverAllowed

Can approve assigned brand work

Review actions appear when the user has the right brand role.

ClientScoped

Can review scoped items

External reviewers do not see internal planning channels.

Related Slack entry points

Invite reviewer
Role settings
Permission-aware work queue

Match permissions to the job.

A creator may draft and edit. An approver can make the final decision. A manager can see blockers. Billing owners can manage plan access.

Reduce accidental changes.

Scoped roles keep clients, reviewers, and junior creators from changing settings or work that belongs to another brand.

Make work lists useful.

Role-aware filtering helps each user see the work they can act on instead of a long list of every item in the organization.

Outcomes

What your team gets from roles and permissions in Slack.

Cleaner access control

Creators, approvers, and managers see only the brands and actions their role allows in App Home and modals.

Less noise for reviewers

Client reviewers land in scoped review cards without internal drafts, settings, or unrelated channels.

Safer client collaboration

Slack Connect paths expose just the posts assigned for external decision, not your full operations board.

FAQ

Roles and permissions questions

Can one person have different roles by brand?

Yes. Teams can assign roles at the organization, brand, pillar, or campaign level as workflows mature.

Can clients review without seeing internal work?

Yes. Client review workflows can keep external reviewers focused on the items assigned to them.

Ready when your team is

Bring roles and permissions into Slack.

Start with the workflow that hurts most, then connect the rest of your social operation around it.

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