For social teams

Keep the whole social team moving in Slack.

Your social lead opens App Home and sees what is scheduled, stuck in review, waiting for a connection refresh, and queued in the inbox without opening every platform tab.

Request Early Access All solutions
All plans
All plans
Team
Team
Compare plans →

Slack-native social operations

An inbound comment becomes owned Slack work.

Source, SLA, owner, platform, and reply actions appear in the channel where the team already coordinates.

Product walkthroughLumen Trail demo workspace · Illustrative data
#social-mediaCommunity engagement
Today
Slash SocialAPP10:17 AM
📸

Instagram Comment from @trailrunneralex

Does the TrailLite pack come in a smaller size for weekend hikes?

SLA
Met
Assignee
Maya Chen
Last activity
18 minutes ago
Platform
Instagram
MC
Maya Chen10:48 PM

I can take this one and reply with the TrailLite sizing details.

Message #social-media

Your week in Slack

What changes for social teams.

A social lead runs planning, approvals, publishing, and inbox triage from App Home and channel threads — not four separate tabs.

Monday 9am

Plan work center

Empty slots and drafts waiting on review show before standup.

Before publish

#social-queue approval card

Reviewer taps Approve, Request changes, or Hold; the reason stays on the item.

Publish day

Auto-scheduling queue

Posts go live automatically across platforms, accounts, and timezones.

Afternoon

Engage work center

Reply assigned to you; insert a saved reply, edit, send.

How it works

Where you work, what you do, what changes.

These steps match the week table above — same surfaces, same buttons.

01

Plan work center

You doScan gap alerts and open slots for the week

ResultYou fill Thursday before it becomes a fire drill

02

Approval card in thread

You doApprove, hold, or request changes with a reason

ResultCreator sees structured feedback, not a vague emoji

03

Auto-scheduling queue

You doSchedule posts across platforms, timezones, and brands

ResultContent publishes automatically without manual copying and pasting

04

Engage inbox row

You doAssign owner, reply, or escalate

ResultConversation closes with a status, not a forgotten tab

Still worried?

Will this become another inbox to check?

Replies, approvals, failed jobs, and calendar gaps surface in App Home and the threads you already watch. You assign and decide there — you do not open Instagram, TikTok, and LinkedIn to hunt for work.

Approval → recovery → reply

The queue tells the team what needs a decision.

Before

A reviewer hunts through threads, publish failures sit in a dashboard, and replies wait in platform tabs.

With Slash Social

Reviewers decide on the item, failed jobs expose a recovery action, and inbox work keeps an owner and status until close.

See the approval workflow →

Product workflow · Social team board

Plan, approve, publish, and triage in one Slack rhythm.

The board below is the same loop as the mechanics above: coverage, review, scheduling, and inbox ownership.

Product walkthroughLumen Trail demo workspace · Illustrative data
Slash Social

Slash Social

Eli Rivera

Use this customer story for launch week: lumentrail.co/stories/city-guide

10:53 AM · Source detected
Wednesday, July 1st
Slash SocialAPP2:19 PM

✅ Command executed

Slash SocialAPP2:29 PM

Founder POV thread needs final context before publishing.

Message Slash Social

Ready when your team is

Build a calmer social workflow

Install, connect one brand, open Plan, and run one approval loop this week.

Request Early Access Compare plans

Public site guide

Ask Slash Social

Answers come from Slash Social’s public site.

Ask about product fit, features, platforms, pricing, or how Slash Social works.

Use public questions only. Don’t share workspace content, credentials, or personal data.