Choose cadence and approval channels

Goal

Configure when posts can be queued and where approval work appears in Slack. Cadence settings control posting windows and intensity. The approval channel is the Slack channel where reviewers see pending items and where retry notices can land.

Before you begin

• Create a brand and confirm it is active in App Home.
• Connect at least one social account or channel so scheduling has a publishing destination.
• Know which Slack channel your approvers already monitor. Private channels work only if the Slash Social app is invited to that channel.

Interactive planning is available on Free, Starter, Team, and Scale plans. You can adjust cadence during onboarding or later from Settings.

Steps

Set cadence during onboarding

1. Open Slash Social App Home and open the onboarding checklist if it is visible.
2. Choose the cadence step, or open cadence setup from the checklist action that routes to cadence configuration.
3. Confirm the brand timezone shown in the modal. Posting windows and queue slots use this timezone.
4. Choose a posting intensity: low, medium, or high. Slash Social maps your choice to persisted cadence settings for the brand.
5. Review normal posting windows before you rely on automatic queue scheduling. Adjust windows if your team only publishes on certain days or hours.
6. Submit the cadence step. App Home refreshes with the updated profile.

Set the approval channel

1. From the same onboarding flow, open the step to set the approval channel.
2. Select the Slack channel where approval requests, review reminders, and retry notices should post.
3. Submit the selection. Approvers who work in that channel can act on items without hunting through DMs.

Optional: use the cadence wizard from Settings

After onboarding, open Settings from App Home or type /social and choose the cadence configuration entry. The cadence wizard walks through step-by-step selections, saves the cadence profile, and closes when complete. Use this path when you want to change intensity or windows without rerunning the full onboarding checklist.

Testing mode

If the team is still experimenting, keep new items as drafts and schedule manually until cadence and the approval channel feel right. Turn on queue scheduling only after windows and the approval channel match your team’s review rhythm.

Confirm it worked

• App Home or the onboarding checklist marks the cadence and approval-channel steps complete.
• A test draft sent for approval appears in the Slack channel you selected.
• The weekly plan view in App Home reflects your brand timezone and posting windows when you open planning surfaces.

See Create and schedule a post to run an end-to-end test. Slack slash commands lists /social, /social-create, and /social-approve if you prefer command entry.

If something goes wrong

Cadence submit fails or the modal shows an error

Confirm you completed every required field in the modal. Invalid intensity values or missing form state block submit. Close the modal, reopen the cadence step from App Home, and try again.

Changes do not appear on App Home

Return to App Home and wait for the view to refresh, or navigate away and back. If settings still look stale, reopen cadence from Settings and confirm the saved profile.

Approval messages go to the wrong channel

Reopen the set-approval-channel step from onboarding or Settings and pick the correct channel. New approval traffic uses the updated channel; older messages stay in the previous channel.

Queue scheduling places posts outside working hours

Revisit cadence windows and brand timezone. Intensity and windows together define when queue slots are offered. Adjust windows before you increase intensity.

Cadence wizard closes without saving

Complete each wizard step in order. Use the back actions inside the wizard if you need to change an earlier step, then submit from the final step so the profile persists.

Next step

Finish the onboarding checklist if other setup steps remain, then create your first post to validate scheduling and approvals together.