workflow · how to

Manage hashtag sets and insights

Follow the manage hashtag sets and insights workflow in Slack.

Goal

Organize hashtag libraries, validate picks before publish, and review hashtag performance when your brand relies on consistent tagging.

When to use this

Use this workflow when you maintain reusable hashtag sets, need performance data to retire weak tags, or want validation before tags go live on a post. It fits brands that repeat the same tag groups across campaigns or platforms.

Before you begin

Hashtag insights require the Team plan or higher. Select the active brand before you open hashtag tools so library entries, sets, and metrics stay brand-scoped.

Advanced analytics access is required for the insights command path. Confirm your plan in Plan comparison if hashtag actions are gated.

Steps

Open the hashtag hub

  1. Open /social and search for hashtags in the command palette.
  2. Run the hashtags action to open the hashtag sets modal or insights hub.
  3. Switch tabs between Library and Insights when the hub exposes them.
  4. On insights tabs, change the time window selector to match the period you need.

You can also search for hashtag insights in the command palette when you want to open the insights view directly.

Maintain hashtag library entries

  1. From the Library tab, capture a new hashtag or edit an existing one.
  2. Create or edit hashtag sets from the set modal.
  3. Open rules edit when you need to adjust set rules.
  4. Submit each modal after validation passes. Slash Social stores cleaned hashtag text for reuse.

Use the hashtag picker during compose

  1. From create or edit flows, open the hashtag picker when a post needs tags.
  2. Apply a saved set, run validation, accept suggested fixes, or confirm set application from the picker steps.
  3. Use Back in the picker if you need to change your selection before you apply.
  4. Return to compose with the chosen tags applied.

Review hashtag detail

  1. Open hashtag detail from insights or library rows.
  2. From detail view, add a tag to an existing set when Add to set is available.

Open rules from the hub

From the insights hashtags hub, open rules when you need to edit how sets behave for the active brand.

Suggest tags in the picker

In the hashtag picker, run suggest when you want recommended tags based on your current draft or set context. Review suggestions before you apply a set or run validation.

Confirm set application

When the picker asks you to confirm set application, review the tag list on the confirm step before you return to compose. This step prevents accidental overwrites when a saved set replaces tags already on the draft.

Confirm it worked

Saved sets appear in the Library tab for the active brand. Insights tabs update when you change the time window selector. Picker validation blocks invalid tag combinations before you apply them. Submitted capture or edit modals close without errors and the tag appears in the library list.

Troubleshooting

Hashtag hub does not open or shows an upgrade prompt

Hashtag insights require advanced analytics on the Team plan or higher. Confirm your plan in Plan comparison.

Wrong brand in the library

Select the correct active brand in App Home, then reopen the hashtags action from /social.

Insights tab is empty

Widen the time window on the insights tab. Confirm you have published posts that used the tags in range. Cross-check overall performance in Open the Insights dashboard.

Picker validation fails

Read the validation message in the picker. Apply suggested fixes when offered, or edit the set rules if the combination violates your brand rules.

Set submit rejected

Fix fields highlighted in the set or rules modal and submit again. Hashtag text is cleaned on save; remove invalid characters before you retry.

Insights command path gated

The dedicated hashtag insights entry enforces advanced analytics access. Use the main hashtags hub from /social if the insights-only path is unavailable on your plan.