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External approvals
Current external approvals facts for Slash Social.
External approvals let you send client review packs and collect approve, change, or reject decisions from people outside your core creator group without exposing unrelated internal production context.
What it includes
External approvals are available on the Team and Scale plans. This feature is in beta. Admins, creators, and approvers can manage client records, send and track review packs, collect client decisions, and send reminders when a pack stays pending. Delivery can use email approval links or a Slack Connect channel, depending on how you configure each client.
| Area | Actions |
|---|---|
| Clients | Add or update client contacts with email or Slack Connect details |
| Packs | Send review packs, resubmit after internal edits, cancel stale packs |
| Decisions | Collect Approve, Request changes, and Reject from the client’s email approval link or Slack Connect channel, depending on the configured approval method |
| Reminders | Send reminders when a pack stays pending |
Approved items leave the client review path. Requested changes return work to your internal team with the feedback you captured.
How to use it
- Open
/social, search for clients, and open the clients dashboard for the active brand. - Configure client records and delivery channels from the clients dashboard before the first send.
- From a post in pending approval, use client approval actions when your workspace exposes them.
The client sees the approval request through the configured delivery method with working action buttons. Pack status on the clients dashboard matches what the client received. Resubmit a pack after internal edits, or cancel a stale pack, from the same dashboard.
Details
External approvals connect to inbox and client-approval workflows in your workspace. Client contacts can include email addresses or Slack Connect details you configure before the first send. For the full send-and-track flow, see Send client approval packs. If delivery fails, see Resolve client approval delivery.
Plan details: Plan comparison, Usage limits, and Feature modes. External approvals run from the inbox work center alongside your internal approval queue.