Voice note transcription

Turn voice notes you send the bot into text you can save, draft from, or add to brand knowledge.

Plan access

Requires the Team plan or higher. Billing issues, plan downgrades, or exhausted AI allowance pause transcription without blocking manual library save or typed-note workflows.

Where to find it

1. Open a direct message with Slash Social.
2. Record or upload a voice note (common audio formats such as MP3, M4A, WAV, OGG, and WebM).
3. Wait for the intake card. When transcription is enabled, the card updates with the spoken text after processing finishes.

The card shows a privacy notice before processing. Audio is saved to the selected brand library and sent to the workspace’s configured AI provider for transcription. Workspace retention policy and library deletion controls apply.

Voice notes that exceed the maximum file size, exceed five minutes, or use unsupported formats show a specific recovery state on the intake card instead of failing silently.

What happens next

Transcribed text behaves like a typed note on the intake card. You can:

• Open a draft with the transcription as context
• Save as an idea
• Add to the media library with transcript attached
• Continue into repurpose flows when the transcript includes usable hooks

Transcription runs in the background. The card shows received, saving, transcribing, ready, and failed states. A failed provider attempt exposes Retry transcription; each retry is isolated from the prior attempt while reusing the same saved, brand-scoped audio asset.

Limits

Transcription consumes two AI generation slots for your organization. Supported files are MP3, M4A, MP4 audio, WAV, WebM, OGG/Opus, AAC, AMR, and FLAC, up to 25 MB and five minutes.

Slash Social rejects the request when the selected recording does not match the organization, brand, workspace, Slack DM, user, or file. It checks brand editing permission and feature access again before transcription begins.

If Slash Social cannot store or transcribe the recording, the card keeps the original audio available and shows a recovery message. Upload missing or expired recordings again. You can retry an empty recording, transcription failure, plan-limit denial, or duration failure, or replace the recording with typed text.

Verify

The intake card shows readable text matching your voice note. Choosing Draft or Save as idea carries the transcript into the next modal.

Related docs

• DM the bot when the idea is still raw
• Plan comparison
• Usage limits
• Feature modes

Usage note

Use this page as a lookup when a workflow, plan comparison, or troubleshooting guide mentions Voice note transcription. Confirm the active brand, connected account, and workspace plan before promising the capability to a customer. If the article marks the feature as not launch-ready or hidden, treat it as operator context and do not describe it as available in customer onboarding.

When the page lists plan availability, compare it with Plan comparison and Usage limits rather than old sales names. When availability is not stated, avoid inventing a plan gate; verify access in Billing & Plan from Settings. Capture the workspace, brand, feature name, and blocker text before you contact support.