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DM duplicate detection

Current dm duplicate detection facts for Slash Social.

Catch duplicate ideas and knowledge entries when teammates DM the same source text or URL.

Plan access

Requires the Team plan or higher. This feature is in beta.

Where to find it

  1. DM Slash Social content you want saved as an idea or knowledge entry.
  2. When a close match already exists for that brand, Slash Social opens a duplicate review modal instead of creating a second record immediately.

Dedup applies to idea and knowledge destinations from DM intake. Draft and repurpose paths may still proceed without the duplicate modal when no similar record exists.

When detection runs

  • Destination is save as idea or add to knowledge.
  • Source text is at least 20 characters after trimming.
  • Your organization has duplicate detection enabled on a Team plan or higher.

The modal lists similar existing items with titles and summaries so you can open the existing record or continue with a new one.

Verify

Sending the same URL or paragraph twice to the bot for the same brand surfaces the duplicate modal on the second attempt. Choosing to proceed creates only one new record when you confirm.

Usage note

Use this page as a lookup when a workflow, plan comparison, or troubleshooting guide mentions DM duplicate detection. Confirm the active brand, connected account, and workspace plan before promising the capability to a customer. If the article marks the feature as not launch-ready or hidden, treat it as operator context and do not describe it as available in customer onboarding.

When the page lists plan availability, compare it with Plan comparison and Usage limits rather than old sales names. When availability is not stated, avoid inventing a plan gate; verify access in Billing & Plan from Settings. Capture the workspace, brand, feature name, and blocker text before you contact support.