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Competitive tracking
Current competitive tracking facts for Slash Social.
What it includes
Competitive tracking helps you monitor competitor accounts, spikes, top posts, and patterns from the Insights work center without leaving Slack. Admins, creators, and approvers on eligible plans can review dashboards, configure alerts, and log structured responses to competitor moments.
How to use it
Plan access: Included on Scale only. Not included on Free, Starter, or Team. Competitor account limits follow plan caps in Usage limits. See Plan comparison.
Where to open it:
- Type
/socialand search for competitors in the command palette. - Run the competitors action or open the dashboard branch when prompted.
- Use Manage to add or edit tracked competitor accounts.
Select the active brand before you open competitor tools. Configuration and respond flows use dedicated modals so you can update thresholds or log a response without leaving the competitive dashboard.
What it includes:
| Area | What you can do |
|---|---|
| Dashboard | Review tracked competitors, refresh metrics, export CSV to your DM |
| Configure | Set monitor thresholds and alert channel targets |
| Alerts | Analyze, view source post, snooze, or dismiss competitor spikes |
| Respond | Log a structured response to a competitor moment from the respond modal |
The dashboard can show follower growth, rankings, top posts, and alert history for each tracked account after metrics refresh.
Competitive intelligence surfaces in dashboard modals and alert messages so you can compare market signals without leaving Slack.
Who can use it: Admins, creators, and approvers on Scale with access to Insights for the active brand.
How to confirm it is working: The dashboard lists competitors you configured. After refresh, updated metrics appear on the dashboard or competitor detail view. Spike and viral-post checks can trigger alerts when thresholds you set are crossed.