concept · explanation

Work centers

Understand how work centers works in Slash Social.

You open Slash Social in Slack and need to know which area owns create work, planning, approvals, inbox replies, analytics, or settings. Work centers group those jobs so App Home stays scannable.

Overview

Slash Social organizes daily work into six top-level work centers. Each work center has its own App Home body with cards tuned to that job family. Your role, plan features, and active brand decide which cards and counts you see.

Work centers are navigation, not separate apps. You stay inside Slack and switch context with one control instead of hunting through unrelated modals.

How it works

The six primary work centers are:

  • Create: drafts, generation, ideas, media, and libraries
  • Plan: calendars, queues, scheduling, and gap fill
  • Workflow: approvals, assignments, routing, and review coordination
  • Inbox: comments, DMs, mentions, and assigned engagement work
  • Insights: analytics, reports, learning, and exports
  • Settings: accounts, brands, roles, cadence, billing, and governance

Open /social to load App Home. Use Switch work center (or the work center selector) to move between areas. Your choice is saved as a preference and survives until you change it.

Today is separate from the six work centers. It is a customizable dashboard where you pin the job cards you open most often. Customize Today opens the layout editor. Switching to Today updates today preferences and refreshes App Home.

Deep links from notifications can land you on a specific work center for one visit (for example, a tab route into a work center). Your saved work center preference stays unless you switch manually.

The Command Palette from /social jumps to a task when you know the job name but not which work center owns it. Search merges registered commands and feature discovery results filtered by your permissions.

Content cards and counts inside Create, Plan, Workflow, Inbox, and Insights are brand-scoped. Billing, org limits, and some governance settings in Settings stay at the organization level. If counts look empty, confirm the active brand before assuming the work center has no work.

Invalid deep-link tabs fall back safely: App Home still renders and your saved work center preference is not corrupted.

Examples

A creator opens /social, switches to Create, and starts a draft from the hero card. The same user later moves to Plan to place the approved post on the calendar without leaving Slack.

An approver lands from a Slack notification deep link into Workflow, reviews pending items for the active brand, then returns to Today where they pinned the approvals card.

An admin needs billing and connected accounts. They switch to Settings, open the settings hub, and reach billing or account management from the cards there.

A creator who lives in Create pins that work center on Today so morning check-in shows draft counts first, then uses Switch work center only when they need the calendar in Plan.

See the Work centers reference for the full list of primary and contextual work centers.